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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,652 reviews
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Mirinda K.'s profile image
Mirinda K. 
on Birdeye

3 years ago

It was a great experience! 

Tierra G.'s profile image
Tierra G. 
on Birdeye

3 years ago

Overall great 👍 

JEAN PAUL MBUNGU AKA FNU M.'s profile image
JEAN PAUL MBUNGU AKA FNU M. 
on Birdeye

3 years ago

Happy working with Pennymac 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

3 years ago

Easy process, lots of communication, didn't take long at all. 

Ethan M.'s profile image
Ethan M. 
on Birdeye

3 years ago

Easiest and fastest mortgage/refi I’ve ever been through. Would definitely recommend. 

Gilbert Thomas I.'s profile image
Gilbert Thomas I. 
on Birdeye

3 years ago

It honestly doesn't matter what I put here, so.... 

TARA E.'s profile image
TARA E. 
on Birdeye

3 years ago

It took fours months just to refinance my existing loan. PennyMac has one person a loan officer start the process then you have to work with a loan specialist thereafter. Angel seemed very responsive and knowledgeable in the beginning once I began to complain on what was told verses what was requested she stopped emailing me back. Maxwell was extremely apologetic during his weekly checks letting me know week after week no further documents are needed. It took four months to finalize my closing! 

Jacob H.'s profile image
Jacob H. 
on Birdeye

3 years ago

Jason did a great job getting us through our home refinance with penny mac. Quick turn around on emails and communications was very helpful 

Nestor Uzcategui M.'s profile image
Nestor Uzcategui M. 
on Birdeye

3 years ago

I am glad to do business with Pennymac, Refinancing my home was even easier than I thoght. The M.A.C team, they answered all of my question and were precised since the very begining, good job, thank you very much. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,652 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.