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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service we got was professional and time efficient. I would recommend it to anyone interested on mortgage loan ,
Everyone was very helpful to me, especially with the e signatures!
Everything went according to schedule.
N/a
The process was incredibly quick but thorough. We closed within a very timely timeframe and all instructions and interactions w/ PennyMac were great.
Pain free process
We started the refi on June 4th, closed on Sept 17th..money is supposed to be in checking account today, the 22nd..The documents weren't all requested up front..one here..one there..Loan sat in one of the " reviews" for 2 weeks!!! I'm my opinion, the process could have been handled more expiditiously!?
With the exception of an escrow mix-up and the need to reschedule my closing five days later due to a PennyMac scheduling error, the process went smoothly. Between COVID and a high activity volume due to the low interest rates, these glitches were not surprising and were resolved quickly with only minor inconvenience.
Reid and Blen or extremely helpful during this process. They were knowledgeable and patient in explaining each step to me. Thank you so much to both of them.
PENNYMAC has a 4.4 star rating with 49,319 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.