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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,980 reviews
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Dustin H.'s profile image
Dustin H. 
4 years ago

The process was easy and straight forward. 

Jose Regalado S.'s profile image
Jose Regalado S. 
4 years ago

Great service. Brent and his team were awesome 

Proceso J.'s profile image
Proceso J. 
4 years ago

I would say PennyMa. Is great thank you fir your assistance. 

Theodore N.'s profile image
Theodore N. 
4 years ago

Everything went as expected and the communication from the PennyMac was excellent. This was by far the best experience I have every had with a home closing. 

KIMBERLY S.'s profile image
KIMBERLY S. 
4 years ago

Loan documents are confusing to most people. Song this during a global pandemic made it more disjointed and confusing. Not your fault. It's just the world we live in right now. Ss such, is recommend over communicating during this time. The mobile notary was a nice touch! 

Heath C.'s profile image
Heath C. 
4 years ago

Jenny was very helpful and enthusiastic about helping me throughout the entire process. She was quick to respond and proactive in her follow up. I am very happy with my service. 

SHANNON J.'s profile image
SHANNON J. 
4 years ago

Great service!! 

JAMES H.'s profile image
JAMES H. 
4 years ago

The closing process was a month longer than originally discussed. I would receive weekly updates stating "Your loan is currently with underwriting, nothing is needed from you at this time", however, about 3 times, i received urgent requests for documents/actions needed on my end at the last minute. I continued to supply the same documents spanning 3 months due to the delay in underwriting review. I dont know why i was never told of pending items from my appraisal until 3 weeks after the fact 

MARCIA L.'s profile image
MARCIA L. 
4 years ago

Everyone I communicated with and met with were extremely knowledgeable and made the loan process so easy for me. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,980 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.