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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was so smooth and fast. We were incredibly pleased.
We have four loans with PennyMac. We thought because of that, we would have a smoother and quicker process. It was not. We are disappointed with our last two transactions with PennyMac. It might be due to COVID issues, but we probably won't go back to PennyMac next time unless we have better service. Once Lara Leighton got involved, she helped to expedite and straighten out issues. Without her assistance, it would have been a terrible process. Sorry, but that's the truth.
Everyone I spoke with was great.
Closing was changed 10 times!As of yet, my taxes weren't paid and I am waiting on those figures from my disbursement.
I had a very good experience with your company Penny mac thank you angain
Great Experience! Cant Beat the APR and customer service. Thanks Penny Mac!
Refinancing my house was easier than I thought and the savings both monthly and over time with the lower interest rate was worth the effort.
Better communication. I never received any response to the emails sent by me to my Mac team. Neither could I talk to anyone easily as most of the time my calls went to voicemail and didn't receive a call back even after leaving a voicemail. Not sure who if my loan processing agent even received my emails or they just got lost to the common my Mac email. Having dedicated email IDs for loan processing agents would be great instead of the common my Mac email id
Yup
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,981 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.