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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and easy process. Everything was well explained and all questions answered. Elizabeth was great!
Loan process took way to long and closing was about a month short of goal. Requested documents had to be provided more than once. Customer relationship staff were courteous, professional and easy to work with.
This is the 2nd refi and 3rd loan with Penny Mac. People are upfront and knowledgeable easy to talk and work with.
i had to reach out multiple times to multiple people for answers. andrew gave me an attitude when i asked him to explain something.
Paulette was extremely thorough and checked in with us regularly with updates. She answered every question we had and gave us all the time we needed in her calls to us. She was more than willing to help in any way she could throughout the entire process.
We (my husband and I) are very pleased with the service by PennyMac. Our loan officer Liem Nguyen is extremely professional, knowledgeable and friendly - he made the process completely easy to follow and all the information was precisely as he said it would be. I would recommend (Liem) this service to anyone looking for a loan service. Thank you for all your assistance.
My experience was great pennymac. Everyone was very pleasant and professional.
Excellent experience thank you kindly.
Your application process and online component was wonderful, your employees that I spoke to on the phone we extremely polite and friendly, and transparent. Everything was great, I am very happy with our refinance.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,979 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.