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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Faiza was pleasant to work with. She was knowledgeable, professional, and most importantly returned phone calls. Her status updates were also appreciated.
We were given professional, friendly and relatable service. Also, our health was regarded with much respect with the current pandemic, she was courteous and cautious as well as mindful to our well being. The overall signing and process was fluid and done in a very quick and timely manner.
My experience was timely and and hassle free. The communication was great, I was advised of each step weekly. I couldn't have ask for a more streamlined process. Thanks so much.
Outstanding service!
My PennyMac team was fast, accurate, and responsive. They executed way above my expectations from start to finish. I definitely recommend PennyMac to anyone looking to obtain a mortgage. John and Cheree are outstanding, down to earth people!
Great refinance experience. Everything clearly explained and fast closing.
Kami went above & beyond to save me money, give me a better deal & retain me as her client. I had signed closing with another mortgage company because of the delay. On informing her she roped in a Sales Manager who broke down costs & explained to me why I should remain with PennyMac. The process again got delayed & she pulled in her direct Boss to call me & confirm the reason for the delay. Overall an amazing experience. Kami is your great asset, nurture her.
Corey Golden provided excellent service. Kami provided good service UNTIL she was "out" -file fell thru cracks, docs submitted re-requested, "incomplete status" -docs not relevant requested again, held up process. I am a 0.3% owner-billion dollar company & receive a K1 not W2 & $750,000/yr. They requested my company bank statements, financial statements, contracts, etc., like I was a >25% owner-stalled my loan out. FRUSTRATING! SOLUTION-have a process to cover accounts when loan processor leave
Great service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,653 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.