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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was very skeptical at first with doing the refinance on line. But Nathan assured me and showed me credentials to ease my mind and make it an easy process. Great experience. Thank you
Multiple questions to My MAC Team went unanswered. Closing documents were inaccurate. Notary at closing was dismissive and unprofessional. I regret this process.
I have been very satisfied with with all aspects of service that I’ve received from PennyMac Loan Svcs LLC. The people, who make this business such a successful one are those like Dion Smith of the M.A.C. Team. Dion’s professional and efficient actions to ensure the refinance of my home loan went smoothly is commendable, and most definitely appreciated! PennyMac Staff excel in the arena of Customer Service!
Loan originator John Kimble was great. Passed on to My’Esha who also did not disappoint. Pleased with my refi.
Nathan Hoffman is a gem. He and Jason made this the most unbelievably easy experience. The loan process executed according to plan and happened earlier than expected. Nathan was incredibly helpful, supportive and answered my 100 calls and questions. This was the easiest loan experience I have ever had. I wouldn't think about going any where else for a mortgage loan.
The loan officer was great and set up weekly reminders to check in, even when there wasn’t much of an update. I felt like they were staying on top of it and thoroughly communicating throughout the process.
Whole procedure was quick and easy. Thanks
It was very professional, knowledgeable, enlightening, informative, courteous.
Great service, great feedback and fast!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,981 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.