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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Poor communication and knowledge by loan processor Dennis Mueller and loan closer Charles Carey.
There were absolutely no glitches from beginning to end. The process went directly as prescribed by our rep. There was very little work on our part in completing the process, everything seemed effortless as it was.
Everything went smoothly. It took a little longer than we thought but still in a reasonable timeframe.
Very quick and great to work with.
I was repeatedly asked for my "Permanent Resident Alien" card even though I have provided my social security number and said I was a US citizen from the start of this process. I responded saying I'm a us citizen, I was born in the US etc. I was assured it was a mistake but for about a month I was repeatedly asked to provide my permanent resident alien card. This is very concerning to me that I was being targeted for being Hispanic. Also lack of response whenever I emailed the mymacteam@ email
Over all it was a very pleasant experience and Nathan Hoffman was a very helpful partner along the way.
Sherri Viamontes did a great job to start me off in the loan process and I would recommend her to anyone. However, when it came to mr.Deion smith, he was great at replying back to me but wasn’t knowledgeable enough to direct me in the right direction when I ask about power of attorney. If I had listen to him, I probably would have spent extra money out of my pocket to hire lawyer to make a POA. at closing, my appt was cancelled and a young lady who has littleknowledge of the paper came instead.
Very professional. Loan closed easily and on time.
Beth Bewen was wonderful to work with. She answered our many questions with a kind spirit and was ALWAYS helpful. Buying a home can be stressful with deadlines and all, Beth helped us navigate the process with great skill.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,653 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.