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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,653 reviews
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Cindy W.'s profile image
Cindy W. 
on Birdeye

3 years ago

Lisa-Danielle was very helpful! 

MICHELLE M.'s profile image
MICHELLE M. 
on Birdeye

3 years ago

Refi was smooth and easy from start to close! 

PUDHNISSETH S.'s profile image
PUDHNISSETH S. 
on Birdeye

3 years ago

I feel like documents were repeating and after numerous emails and phone calls to correct my wife middle name, it has not been fixed 

Sammy C.'s profile image
Sammy C. 
on Birdeye

3 years ago

Ease of digitally signing initial documents and great communication throughout the entire process. 

Robert S.'s profile image
Robert S. 
on Birdeye

3 years ago

Great working with him. 

Marc C.'s profile image
Marc C. 
on Birdeye

3 years ago

There were issues getting my employment verification completed multiple times. These issues were not communicated in a timely matter which dragged on the entire process. 

Bill S.'s profile image
Bill S. 
on Birdeye

3 years ago

X 

MICHAEL L.'s profile image
MICHAEL L. 
on Birdeye

3 years ago

I was supposed to close September 8 and no one showed up. I was told after that they had to verify my employment. I uploaded three checks to the portal. Verification should have been done more in advanced then the Friday of a holiday weekend before my closing. Then I was rescheduled for that Friday. Apparently that person was in an accident en route and called the company, but no one contacted me. 

John McHugh J.'s profile image
John McHugh J. 
on Birdeye

3 years ago

From the loan application process to closing on the loan, we experienced extremely helpful, knowledgeable and professional team members which made our experience great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,653 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.