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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,319 reviews
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Desikan N.'s profile image
Desikan N. 
5 years ago

Jeanette is very thorough at what she does and communicates clearly. She follows up meticulously and keeps me in the feedback loop. She is very open to feedback! 

Brandy B.'s profile image
Brandy B. 
5 years ago

I really appreciated the communication that I received from Jennifer. She made the entire process go very smoothly. 

JAMES J.'s profile image
JAMES J. 
5 years ago

PennyMac Loan Services gave us a very pleasant and efficient loan refinancing service. Thank you for making the process very stress-free! 

Hurchel W.'s profile image
Hurchel W. 
5 years ago

Ms. Lori Gibson provided excellent customer service consistent with my previous experience with PennyMac. However, the loan officer, Ms. Vargas, did not meet my expectations. It was very difficult for me to reach her. It was equally difficult for my realtor and the local title office to contact her. This is my third home purchased with PennyMac and I can say Ms. Vargas is the worst loan officer i have had to deal with. My experience would have been much better with a different loan officer. 

Kenneth Blackmer I.'s profile image
Kenneth Blackmer I. 
5 years ago

Buying a home can be a very stressful process and having an experienced, technologically advanced mortgage company through the process makes the home buying experience that much less stressful. I would highly recommended going with pennymac! 

WAYNE Mullen S.'s profile image
WAYNE Mullen S. 
5 years ago

Service was great 

EDMUNDO T.'s profile image
EDMUNDO T. 
5 years ago

The direct number of contacting the assigned specialist Jericha works really great, including email exchanges of correspondences greatly help and the notary during closing, all made the whole process excellent. Thanks and keep up the great job! 

Monica O.'s profile image
Monica O. 
5 years ago

Great Experience! 

KARI G.'s profile image
KARI G. 
5 years ago

It was just very simple. the individual I spoke with on the phone at the beginning of the process was incredibly helpful and after that everything else was pretty easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,319 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.