PENNYMAC

Desikan N. 

on Birdeye

5 years ago

Jeanette is very thorough at what she does and communicates clearly. She follows up meticulously and keeps me in the feedback loop. She is very open to feedback! 

Brandy B. 

on Birdeye

5 years ago

I really appreciated the communication that I received from Jennifer. She made the entire process go very smoothly. 

JAMES J. 

on Birdeye

5 years ago

PennyMac Loan Services gave us a very pleasant and efficient loan refinancing service. Thank you for making the process very stress-free! 

Hurchel W. 

on Birdeye

5 years ago

Ms. Lori Gibson provided excellent customer service consistent with my previous experience with PennyMac. However, the loan officer, Ms. Vargas, did not meet my expectations. It was very difficult for me to reach her. It was equally difficult for my realtor and the local title office to contact her. This is my third home purchased with PennyMac and I can say Ms. Vargas is the worst loan officer i have had to deal with. My experience would have been much better with a different loan officer. 

Kenneth Blackmer I. 

on Birdeye

5 years ago

Buying a home can be a very stressful process and having an experienced, technologically advanced mortgage company through the process makes the home buying experience that much less stressful. I would highly recommended going with pennymac! 

WAYNE Mullen S. 

on Birdeye

5 years ago

Service was great 

EDMUNDO T. 

on Birdeye

5 years ago

The direct number of contacting the assigned specialist Jericha works really great, including email exchanges of correspondences greatly help and the notary during closing, all made the whole process excellent. Thanks and keep up the great job! 

Monica O. 

on Birdeye

5 years ago

Great Experience! 

KARI G. 

on Birdeye

5 years ago

It was just very simple. the individual I spoke with on the phone at the beginning of the process was incredibly helpful and after that everything else was pretty easy.