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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,981 reviews
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IVO T.'s profile image
IVO T. 
4 years ago

I was led to believe that the process will be simple and swift. It was way worse. It required more paperwork compared to purchasing a home and instead of 6 weeks, it took 10. 

MEGHAN S.'s profile image
MEGHAN S. 
4 years ago

felt up to date during the entire process, easy communication. 

Joanne H.'s profile image
Joanne H. 
4 years ago

It was a very smooth process from application to closing. George communicated with me weekly as promised. 

Boris de L.'s profile image
Boris de L. 
4 years ago

This was our second mortgage with PennyMac. Because of our experience on the 1st loan, we decided to use PennyMac again. Sandra B was an absolute pleasure to work with! From start to finish, the entire team was great. Prompt answers to all of our questions and closing was smooth as could be. Customers for life! Thanks Pia, Sandra, and the entire team!! Don’t look anywhere else. 

GENEVIEVE H.'s profile image
GENEVIEVE H. 
4 years ago

Quick and easy process. 

William W.'s profile image
William W. 
4 years ago

Very easy process from telephone calls to email exchanges to closing . 

ALYSSA L.'s profile image
ALYSSA L. 
4 years ago

Overall the experience was great. There were a few mishaps where I had to call multiple times which I believe PennyMac should of called but overall it was good. I had to use a POA and I made sure to ask if I had to fill out a questionnaire and was told no that the title company would contact me. I got an email 3 hrs before my signing that I have to fill out the questionnaire within the hour or I would have to reschedule my signing (which I had to because it was during while I was working.) 

Linda B.'s profile image
Linda B. 
4 years ago

RONSHA LAWSON and everyone from the team were very knowledgeable, courteous and kept us informed through the process. Process went very smoothly. The whole process was very professional and we wete always kept informed slong the way. 

Jeremy B.'s profile image
Jeremy B. 
4 years ago

Thank for your help 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,981 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.