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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,655 reviews
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Jeremy R.'s profile image
Jeremy R. 
on Birdeye

3 years ago

I do not want to contribute to this. 

DEENA T.'s profile image
DEENA T. 
on Birdeye

3 years ago

Uncomplicated, fast, clear explanations, met my objectives and expectations. Thank you. 

Brandyn B.'s profile image
Brandyn B. 
on Birdeye

3 years ago

Great service but hard to get ahold of anybody on the phone. 

EVELYN L.'s profile image
EVELYN L. 
on Birdeye

3 years ago

easy 

ARMANDO L.'s profile image
ARMANDO L. 
on Birdeye

3 years ago

thank you again :) 

ELIZABETH N.'s profile image
ELIZABETH N. 
on Birdeye

3 years ago

It was very hard to reach the correct person for information. The time zone difference didn’t help. Scheduling the closing with someone showing up was more painful than giving birth! 

LAMONT S.'s profile image
LAMONT S. 
on Birdeye

3 years ago

Great smooth experience 

JAIRO O.'s profile image
JAIRO O. 
on Birdeye

3 years ago

Very good 

MELISSA E.'s profile image
MELISSA E. 
on Birdeye

3 years ago

Close on time - 3 months was WAY too long for this process, Especially since our mortgage was already with PennyMac. Accurate and timely communication and responses to questions would be good. Having one or two key communicators would help - the only time we got responses seemed to be if we directed the questions in blanket emails to everyone ever having part of the process. We almost walked away more than once, had we done so the first time, we would have closed faster with our second lender. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,655 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.