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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I was led to believe that the process will be simple and swift. It was way worse. It required more paperwork compared to purchasing a home and instead of 6 weeks, it took 10.
felt up to date during the entire process, easy communication.
It was a very smooth process from application to closing. George communicated with me weekly as promised.
This was our second mortgage with PennyMac. Because of our experience on the 1st loan, we decided to use PennyMac again. Sandra B was an absolute pleasure to work with! From start to finish, the entire team was great. Prompt answers to all of our questions and closing was smooth as could be. Customers for life! Thanks Pia, Sandra, and the entire team!! Don’t look anywhere else.
Quick and easy process.
Very easy process from telephone calls to email exchanges to closing .
Overall the experience was great. There were a few mishaps where I had to call multiple times which I believe PennyMac should of called but overall it was good. I had to use a POA and I made sure to ask if I had to fill out a questionnaire and was told no that the title company would contact me. I got an email 3 hrs before my signing that I have to fill out the questionnaire within the hour or I would have to reschedule my signing (which I had to because it was during while I was working.)
RONSHA LAWSON and everyone from the team were very knowledgeable, courteous and kept us informed through the process. Process went very smoothly. The whole process was very professional and we wete always kept informed slong the way.
Thank for your help
PENNYMAC has a 4.4 star rating with 47,981 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.