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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,656 reviews
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Jeremy R.'s profile image
Jeremy R. 
on Birdeye

3 years ago

I do not want to contribute to this. 

Hector B.'s profile image
Hector B. 
on Birdeye

3 years ago

I am truly pleased in my experience and privilege of working with Brianna Koke through this entire process! It has been years since I’ve experienced such a professional in their field. I hope everyone would have as delightful experience as I did! Kudos, Job well done! 

Tonya J.'s profile image
Tonya J. 
on Birdeye

3 years ago

Everything that I was told was spot on accurate. It was a great experience. They answered my questions truthfully and didn’t give me any run around. Thank you so much. 

Timothy A.'s profile image
Timothy A. 
on Birdeye

3 years ago

. 

Casey R.'s profile image
Casey R. 
on Birdeye

3 years ago

Clear and efficient communication. Refinancing closed with plenty of time to spare. 

Steven S.'s profile image
Steven S. 
on Birdeye

3 years ago

this was so easy i would tell my family and friends 

Janet T.'s profile image
Janet T. 
on Birdeye

3 years ago

Clear communication, easy document upload, and an overall smooth process. 

NAOL J.'s profile image
NAOL J. 
on Birdeye

3 years ago

Awesome service and also very quick process overall! 

Richard D.'s profile image
Richard D. 
on Birdeye

3 years ago

Too often the answers to our questions were vague and when answered often late. Confirmation of received documents left us continually calling for clarification. Times and dates stated were never met. Repeated requests for the same documentation was annoying. The online account website is not as friendly as it can be, compared to many others. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.