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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,639 reviews
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Jonathon P.'s profile image
Jonathon P. 
4 years ago

Please do not include information you do not want publicly posted. 

KELLY M.'s profile image
KELLY M. 
4 years ago

Communication was horrible. Didn’t hear from anyone when I requested info. Not pleased. 

Nelson C.'s profile image
Nelson C. 
4 years ago

Great communication, rates, low cost, and painless process! 

LARRY D.'s profile image
LARRY D. 
4 years ago

I thought that everyone that worked and help us out did a excellent job. 

Victoria S.'s profile image
Victoria S. 
4 years ago

More patience and better communication so you don’t feel as if you are being rushed when being given information, specialists talked fast but overall did a good job 

Ronnie S.'s profile image
Ronnie S. 
4 years ago

Easy breezy process. 

STEVEN H.'s profile image
STEVEN H. 
4 years ago

Things that were said to me happened on time and happened the way they were explained. That’s important to me Thank you!! 

Joel H.'s profile image
Joel H. 
4 years ago

Overall I feel the experience was good 

Shawn E.'s profile image
Shawn E. 
4 years ago

I was sent an email that I needed to upload documents and I would that day and send an email because the ports was not easy to use with your phone. I never received a call or email back in regards to my email. Then the following week I would get a call that they needed documents. I had already submitted them. I was supposed to get a call weekly to tell me the progress, that didn’t happen. This also happened with closing documents online. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,639 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.