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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every thing was great
Everything went really well with my refinance. There was a little confusion regarding some documents and whether they were needed or not but other than that it all went smooth. During such a huge refinance boom it’s to be expected that there might be a snag or two but the loan closed on time so that’s all that really matters. I was an escrow closer for 15 years so I’m familiar with the process but I think if I was inexperienced I might have needed a little more communication.
The process just took too long and the agent didn't communicate often with me. But Overall it got done.
PennyMac made the refi process simple and easy! Macy Brown did an exceptional job with communication and assistance. Thanks to the entire team!!! Best wishes!!!
Great job overall, a couple name misspellings on closing documents, but otherwise flawless.
Our documents were not ready for the notary on our expected closing date. Additionally, the multiple requests for documents after we had already sent them in were sometimes frustrating. More streamlined communication between parties handling the loan would have made things go more smoothly. However, Icenia Davis was incredible - any time I brought any issue to her attention, she resolved it promptly.
The whole process was easy and simple!!
Fast and simple
I’m glad that I did my refinance with Penny Mac, Because everting was more easy, than any other different bank.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,656 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.