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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Couldnt have asked for a better experience!
We had a great refinancing experience with Penny Mac they answered all our questions and made the process as easy as can be i would definetely recommened.
I love working with Pennymac. This is my second mortgage with them. They are very easy to do business with.
We had a great experience because, throughout the entire process, everyone was very professional in all of our communications. This was very important to us because we felt like we were taken care of and our needs and concerns were met by everyone involved. Thank you!
Positive Personal responses by Danyell to constant revisions and closing changes by the title company. She made it work!
Tamika was patient and helpful with the process as the computer and I dont get along.
Xavier Johnson is very professional and mild mannered. Loved the communication from his end.
My initial experience with your staff was great as there was direct phone conversations and time was given for the details such as logging on to the Loan Portal. Then there was a hand-off to the reviewers. The request for additional documents were confusing as the specifics to what the documents requested were. I had to resort to emails and attachments because the portal id was not available. Also, phones were requested instead I got more emails.
Tameka W was great !! Definitely a pleasure. Thankyou for your hard work !!
PENNYMAC has a 4.4 star rating with 49,319 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.