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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,639 reviews
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SCOTT B.'s profile image
SCOTT B. 
4 years ago

Friendly and responsive team. 

James S.'s profile image
James S. 
4 years ago

Nichole Littleon did a wonderful job. There should be more Nichole"s in your company. 

MICHAEL K.'s profile image
MICHAEL K. 
4 years ago

Everyone was easy to work with 

MICHAEL O.'s profile image
MICHAEL O. 
4 years ago

It was a great experience refinancing with Penny-Mac, the loan team was superb as they answered my questions promptly...Great team, you have there...Salem, Pache, and the rest of the M.A.C Team for making the closing as earlier as possible. Thanks. V/R, M.A.O.  

James C.'s profile image
James C. 
4 years ago

The PennyMac staff and associates were very professional and answer all my Questions and concerns expertly. They this refinance experience very easy. I’m glad I selected PennyMac. 

EDRICK B.'s profile image
EDRICK B. 
4 years ago

Great job 

Killian E.'s profile image
Killian E. 
4 years ago

cool 

Geno J.'s profile image
Geno J. 
4 years ago

Not one of my emails were answered through the whole process. I tried reaching out to Shay multiple times, especially the last day to get clarification, even tried to reach out to her manager with the number provided in her voice mail - which did not work. She was terrible - i would like a call from Customer Service regarding this closing. My husband is also going to reach out to the VA to let know know about the service received. 

Arnoldo G.'s profile image
Arnoldo G. 
4 years ago

Although we didn’t close on the appointed time and date, PennyMac made up for it in a very generous way. Which left us surprised, pleased & very happy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,639 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.