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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The loan experience was great and was completed in very short time period. Everyone I spoke with was very nice and helpful.
Continuous communication from my agent!
I had a great experience with PennyMac. They were the company from my last mortgage, so I used them again.
I understand that there was more than the usual number of refinance applications but from start to finish, it took around 60 days to complete. Much longer than I would expect or was told in the beginning of the process.
Pennymac made our refi quick and painless. Everything was explained in detail. Questions were answered quickly and in detail. Would use them again and again! Great experience!
I would Like to say Monique was fantastic, called me back promptly and just a sweet lady. What made this a horrible experience is we closed two month late which cost me and additional $2000 plus the $1900 additional house payments I had to make. As far as recommending penny Mac to a family or friend, I have actually told two people I know who bought houses recently to steer clear of you.
I came to PennyMac after I received a quote from Quicken. The loan officer improved my original loan terms and saved me money on closing. The process was smooth and easy. Thank you.
Great, timely experience!
The process of financing or refinancing home loans can be frustrating and bothersome. This was not the experience I encountered. My loan processor was very kind and often contacted me to update me on the status. She directed me to resources when I have questions she couldn’t answer. All in all I had a good experience with my refi.
PENNYMAC has a 4.4 star rating with 48,116 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.