This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It would have been a better experience if I would have had direct communications to the my PennyMac team instead of going to voicemail and infrequently receiving a callback.
The process was handled professionally and completed in a very timely manner,
Very quick and easy
The whole procedure of refi-ing took less then 3 weeks, even in these days of covid time is very important and we didn't have to leave the house.
Process was very easy except it's difficult to contact folks because of the number of people applying for refi. Contact by phone at the general number was almost impossible. Tami kept me up to date which was very helpful.
Personable service
Everyone was very helpful and walked me through the process step by step
It was a good experience and my loan officer was very helpful and attentive to my questions and needs
Questions were answered in a timely manner and the whole process felt quicker than expected.
PENNYMAC has a 4.4 star rating with 48,632 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.