PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,632 reviews
Select a rating
THOMAS E.'s profile image
THOMAS E. 
4 years ago

A very pleasant experience 

DAVID S.'s profile image
DAVID S. 
4 years ago

During this pandemic It is taking a bit longer and with people working from home and not at their office ,its understandable. I want to thank you all for a job well done. OH , Still waiting for for my check. Even slow mail these days! 

Renee H.'s profile image
Renee H. 
4 years ago

Achieved a lower percentage plus 2 years off loan. 

BRADLEY B.'s profile image
BRADLEY B. 
4 years ago

After being assigned my previius loan officer, I had serious doubts the loan would go smoothly, or even go through at all. I felt i had lost some sort of lottery for incompetent loan officers. Then Sarah was assigned to my loan and everything when along smoothly, and efficiently 

TAYLOR T.'s profile image
TAYLOR T. 
4 years ago

Great 

Michael B.'s profile image
Michael B. 
4 years ago

Went well 

Austin W.'s profile image
Austin W. 
4 years ago

Okay so we were originally planning on refinancing through another company and it was a horrible headache (the closing dates kept moving back, they kept losing documents, the communication was horrible) so I reached out to PennyMac and it was an entirely different experience! The communication was Amazing, Paula called us weekly to let us know where we were at in the process. Closing went off without a hitch (almost a month sooner than we were originally anticipating) we were very happy! 

LEWIS PARRISH S.'s profile image
LEWIS PARRISH S. 
4 years ago

Always handled professionally and in a timely manner 

SANDRA B.'s profile image
SANDRA B. 
4 years ago

The staff was friendly and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.