PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,658 reviews
Select a rating
KELLY G.'s profile image
KELLY G. 
on Birdeye

3 years ago

Everyone was very helpful and nice 

MISAEL C.'s profile image
MISAEL C. 
on Birdeye

3 years ago

I have two last names and requested since beginning not to include my second last name., well, thing were done the opposite as what i asked for. Then, during closing date my fiancé had the wrong last name on document assuming, I guess someone assumed that we re married and she had my last name. Notary had to go back and we had to wait for docs to be corrected. second time, notary cancel the last 10 minutes. the third time we were finally able to sign docs.  

Michael M.'s profile image
Michael M. 
on Birdeye

3 years ago

Very happy... These guys made our refinance easy and seemless... Thanks, 

Desire B.'s profile image
Desire B. 
on Birdeye

3 years ago

I thought Jamie and Micharl Krabacker did very well, and were friendly and prompt. In general it was a great experience, at the beginning as someone whom has never refinanced. I should of asked more questions, and a bit more detail would have been helpful. Other than that it was great, they worked with me very well, I just did not do enough research on my own, thank you all so much. 

Melvin A.'s profile image
Melvin A. 
on Birdeye

3 years ago

I asked that the escrow be refunded to me. Upon final review before the notary I was told that it was not to be refunded and if I did get it refunded I would have to bring the same amount to closing. This effectively increased my loan be over $4k. If I had not been so far into the process I would have canceled. 

STEVEN B.'s profile image
STEVEN B. 
on Birdeye

3 years ago

I waited to re- fi with pennymac because i trust them - my house means everything to me and i didn't want to take a chance at losing it to save a buck! 

RONALD V.'s profile image
RONALD V. 
on Birdeye

3 years ago

Every step was fully explained and completed on time. Pleasant people to work with. No regrets. 

BRIAN H.'s profile image
BRIAN H. 
on Birdeye

3 years ago

My refinance process was super quick and painless. 

DONIVAN N.'s profile image
DONIVAN N. 
on Birdeye

3 years ago

Everything went fine. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,658 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.