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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everyone was very helpful and nice
I have two last names and requested since beginning not to include my second last name., well, thing were done the opposite as what i asked for. Then, during closing date my fiancé had the wrong last name on document assuming, I guess someone assumed that we re married and she had my last name. Notary had to go back and we had to wait for docs to be corrected. second time, notary cancel the last 10 minutes. the third time we were finally able to sign docs.
Very happy... These guys made our refinance easy and seemless... Thanks,
I thought Jamie and Micharl Krabacker did very well, and were friendly and prompt. In general it was a great experience, at the beginning as someone whom has never refinanced. I should of asked more questions, and a bit more detail would have been helpful. Other than that it was great, they worked with me very well, I just did not do enough research on my own, thank you all so much.
I asked that the escrow be refunded to me. Upon final review before the notary I was told that it was not to be refunded and if I did get it refunded I would have to bring the same amount to closing. This effectively increased my loan be over $4k. If I had not been so far into the process I would have canceled.
I waited to re- fi with pennymac because i trust them - my house means everything to me and i didn't want to take a chance at losing it to save a buck!
Every step was fully explained and completed on time. Pleasant people to work with. No regrets.
My refinance process was super quick and painless.
Everything went fine.
PENNYMAC has a 4.5 star rating with 48,658 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.