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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy process and Ceista was very quick to help or answer any questions.
Dave and Jennifer were able to walk me through the process which made me feel like I was in good hands. They were able to overcome the limitations of their internal infrastructure and poorly designed software systems. Small glitches, but without Jennifer and Dave, the experience may not have been so great. Thanks!
Sharyl Freeby was very considerate and a professional. The loan process and underwriting was a nightmare. Clearly the left hand is not working with the right hand. I received a email from the president at 1am. The email was truly a computer generated email.
My experience with refi with PennyMac was great. We have been with PennyMac for several years. They made the refi very easy and convenient. Jake and Tim were outstanding and very professional. Hurricaine Laura caused our closing to be re-scheduled a couple of times, Tim kept us informed and worked hard to find closing agent to come into our area. Thank you again
Thanks
Frequent and concise communication
All of the representatives from PennyMac were very professional and displayed outstanding customer service. Keep up the good work!
Nathan communicates clearly and is responsive. His support through this process was crucial.
great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,661 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.