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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication was great and easy to understand the process.
The overall process went very quickly primarily because documents were 'esigned' versus faxing and mailing. Pretty painless operation...
I was impressed with the team of folks working and communicating each step.
Title search took longer than expected.
It was a great experience!
There was zero communication as to were we were with the loan, what else was needed and what happens next. We had to call and go through the phone tree if we wanted any information and no one called us back after leaving multiple voicemails to our loan officer (Timothy Carter and Andree Pinson) as well as Andree Pinsons managed. It was not a good experience and was extremely frustrating. We still do not know if our loan has closed yet and just received this email to take a surgery!
Very helpful and timely service made for a comfortable and enjoyable experience!
The biggest piece of the puzzle that made the entire process a great experience was the fact that the process was very organized and planned out. Each conversation was clear and direct and professional.
It was good service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,661 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.