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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
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Jennifer S.'s profile image
Jennifer S. 
4 years ago

Information was incorrectly given prior to underwriting, which made for a very stressful time. There was a moment where I was told my loan would not be approved and that I was basically “SOL.” I spent a day panicking that my family would be without a house as we had already sold our current home and could not cancel the deal. By the end of the day corrections were made to ensure the loan would be approved however a lot of worry could have been prevented by better initial communication. More... 

DELORES F.'s profile image
DELORES F. 
4 years ago

The refinance process was stress-free and fast. It was overall a great experience! 

Lori Da P.'s profile image
Lori Da P. 
4 years ago

My husband was the primary person dealing with the refi. We had a very good experience. 

BEBETT C.'s profile image
BEBETT C. 
4 years ago

Kyle doing a great job... 

GREGORY C.'s profile image
GREGORY C. 
4 years ago

Excellent service 

Susan H.'s profile image
Susan H. 
4 years ago

Great service! 

JOHN G.'s profile image
JOHN G. 
4 years ago

Ms. Wiggins did an amazing job with all my questions and concerns. Thank you for your awesome customer service. 

Todd W.'s profile image
Todd W. 
4 years ago

I had emailed 3 times for a callback and no callback 

Ernesto Hernandez J.'s profile image
Ernesto Hernandez J. 
4 years ago

Process was simple and everyone I worked with was overall very helpful. The process take longer than I expected but I realize this could be due to the current rates. Overall completely happy with the entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.