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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not only was the loan a great APR, everything was clearly explained, step by step, and the loan closed quicker than I expected. The whole process was quick and easy, much better than the initial closing on my home, and my information wasn't sold to outside companies, like it was by the other companies that I compared rates with.
The process was easy. I think COVID affected how fast it went so if it wasn’t for COVID I think everything would have been done on time . Overall it was easy and as quick as they could make it
PennyMac team was pretty good to work with.
Nicholas was very helpful, kind to my situation and very understanding.
It was great working with Glenn Manalus and term. It was quick and pleasant working with them.
Greta experience
I received excellent customer service from particularly Ms. Prasad (initiating Loan Officer) and Ms. Garcia (my day to day contact during processing). Both were most attentive and helpful. I felt like a valued customer and "not just a number." They explained the process and what to expect, and kept in close contact throughout. They were professional and friendly at each and every contact, and explained things clearly and patiently.
Jasmine was very professional, courteous, and very patient with me as I am not entirely computer savvy. She was a delight to with.
Ari'le kept informed an up to date. Really pleased with the process and courtesy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,986 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.