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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,639 reviews
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Duane S.'s profile image
Duane S. 
4 years ago

Everything went well except the communication to the Mobile Notary. 

KEZIA M.'s profile image
KEZIA M. 
4 years ago

Patrick did a wonderful job and worked very hard for me. The overall experience was not good at all. We had lengthy wait times to close and then the closing estimates were wrong and did not include to original agreements we had made. It was an extremely frustrating process and If I had the choice would not likely do it again. I think there needs to be better and open communication between the different groups in your agency so things translate smoothly from start to finish better. 

David S.'s profile image
David S. 
4 years ago

Working with Jason and Richard were great and although a couple little hiccups, Richard was on top of the situation always. Easiest Refi we ever did. 

Zachary F.'s profile image
Zachary F. 
4 years ago

Easy to work with, easy to get a hold of. Process was smooth and easy. 

Linda A.'s profile image
Linda A. 
4 years ago

It was a seamless process from start to finish, with little effort from me. I am extremely pleased and will recommend PennyMac to everyone that I know who is interested in refinancing. Nathan was professional, prompt and very nice to work with. Thank you! 

Michael A.'s profile image
Michael A. 
4 years ago

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Michael M.'s profile image
Michael M. 
4 years ago

From the application through underwriting and closing, PennyMac exceeded expectations. My refi closed quickly and the process was simple. John Wilbanks and Nick Hagan were both great to work with. I would certainly recommend PennyMac to anyone. 

Patrick K.'s profile image
Patrick K. 
4 years ago

The orginal person I was working with, I believe his name was Tom, was excellent and incredibly responsive. Once I was passed on to the MyMac Team I started to have difficulty getting responses and at closing my last statement showed me getting approximately $13 back. At closing we were surprised to find out we owed $131.31 and we didn't have our checkbook with us. This was a bit inconvenient and frustrating. Again, Tom was excellent and I would happily do business with him again. 

JOHN L.'s profile image
JOHN L. 
4 years ago

Danyell is the best!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,639 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.