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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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Kristine W.'s profile image
Kristine W. 
4 years ago

During the process, I worked with several different contacts. Each of them were very helpful, responsive and professional. This was my first time refinancing so I wasn't sure about the process. I stayed with Pennymac because of my experience with my first loan. It's been a great experience. 

Maria M.'s profile image
Maria M. 
4 years ago

Better communication, on-time information, and response to emails and/or phone calls. 

JOHN C.'s profile image
JOHN C. 
4 years ago

Fast simple easy and quick 

Belinda R.'s profile image
Belinda R. 
4 years ago

My experience with penny Mac and closing on my forever home was absolutely wonderful! Closing was on time and I was able to speak with my loan officer any time I called! Rosario Lopez is amazing! I would definitely recommend Penny Mac to family and friends!!! Thank you! Belinda & Abel Rodriguez 

Scott P.'s profile image
Scott P. 
4 years ago

took too long...math was wrong...rate was high. not ideal. Hilda was great throughout - just seemed like most of the issues where outside her control 

ANTONIO M.'s profile image
ANTONIO M. 
4 years ago

Job well done! 

JUSTIN H.'s profile image
JUSTIN H. 
4 years ago

Erica was pleasant, professional and a Joy to work with!. She went above and beyond in my opinion in comparison to companies I previously dealt wit on the lending side. To meet the customer, (ME) needs fully, accurately and timely! Because of her...I already referred someone...In the future I hope I can refer another! Thanks Erica! Justin Hargrave 

Sandy W.'s profile image
Sandy W. 
4 years ago

Kyle was great at informing me and getting answers - Thanks Kyle! 

Maria Leonora A.'s profile image
Maria Leonora A. 
4 years ago

Great working with Raveena! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.