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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pretty easy process. Minimal work on my end.
Emmanuel was great. The frustration I had was getting "form letters" with vague requests for documentation. I would send in the documentation and get the same "form letter" back asking for the same documents. It was not until I spoke with Emmanuel that I got the actual document required. This was not his fault but a system problem. He was always prompt to respond and to help figure out the situation.
The process was smooth from the start! Thanks to the Team and Mariely!
From the original inquiry to closing, everything that was communicated to me was accurate. This was a very simple process and will be saving me almost $700/month.
Xavier was good about keeping us informed on where we were in the process of the loan application. Great communication.
I reached out through email multiple times and never got a response all the while having question about my closing disclosure and closing documents. There was instance where I received one phone call from a rep and was told that I would get a return phone call but never did.
Extremely knowledgeable and professional. They made the refi process go quickly and without issues.
Great job from start to finish. Very professional, and communication was great!
It was great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,661 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.