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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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DELBERT H.'s profile image
DELBERT H. 
4 years ago

Quick and easy 

LOUIS K.'s profile image
LOUIS K. 
4 years ago

Great experience 

Omar B.'s profile image
Omar B. 
4 years ago

Great experience as always.. 

Todd H.'s profile image
Todd H. 
4 years ago

Everything was quick, professional, helpful and to the point. 

VINCENT C.'s profile image
VINCENT C. 
4 years ago

All parties involved were very helpful. Only issue was how long it took to close as interest accrued each day. I felt the process could have been faster. Jesse was very helpful and great to work with. He always reached back out and Mona was very helpful as well. I would recommend to others. 

Don G.'s profile image
Don G. 
4 years ago

Everything went smoothly, closing was very professional. 

Alantis G.'s profile image
Alantis G. 
4 years ago

This is my second mortgage with PennyMac. This experience was more stressful than the previous one. I had multiple requests for the same documents, I missed my initial closing date if 8/24/20 by a week, my closing package wasn’t available the morning of my closing, and I was delayed in receiving the keys to my home because the wire wasn’t received. I don’t understand where the break down occurred but my loan processor tried fo facilitate the situation the best she could. 

WALTER S.'s profile image
WALTER S. 
4 years ago

Easier if I had direct line to agent 

Judson S.'s profile image
Judson S. 
4 years ago

Kristen and the whole loan team were wonderful. Everything was prompt and thorough. I highly enjoyed working with them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.