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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Taylor Crume was very helpful and nice
Business response:
Thank you for the positive review, Donna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I’m very pleased and impressed with the service, availability, and quality of all aspects of my PennyMac refinancing experience. Thank you!
Business response:
Hi Clarence - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
On the user interface it would be helpful to have a bit more detailed information on what is needed to provide to the underwriters/ loan team
Business response:
Hi Donald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
This was the best home purchasing experience I went through. I felt like the PennyMac team overall was very supportive and helped guide me to make the best decisions. Everyone was amazing and I would recommend them to any of my friends and family.
Business response:
Thank you for the positive review, Ashley! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Overall easy process and a great team to work with.
Business response:
Hi Brian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great team
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
Mr. Jamie Wright was always available and very pleasant. He kept us calm when we thought things were going bad. This is our second mortage with Penny Mac, the first one was very good and brought us back. This team did not disapoint. Thank you all.
Business response:
Hi Paul - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I work in mortgage, this was a great experience.
Business response:
Hi Kathryn - Your feedback is greatly appreciated. Thank you for the review.
When dealing with seniors, a helpful instruction on how to send the documents requested would be useful. Using an "I" phone, taking pictures and sending does not get the job done. I ended up mailing and faxing.
Business response:
Hi Ione - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,192 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.