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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,792 reviews
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Jennifer W.'s profile image
Jennifer W. 
5 years ago

The process was very easy and painless 

CHRISTA T.'s profile image
CHRISTA T. 
5 years ago

Quick, efficient, and seamless experience from start to finish! Definitely recommend! 

DANA W.'s profile image
DANA W. 
5 years ago

The time difference between me and the loan processor where a detriment to the process....3 hours not that great. Closing time was not met the day of closing. Final approval took too long. Penny Mac had all the information early and were waiting for the appraisal to be signed off and it took a week after it was received to close. I believe it should have been sooner as the builder delayed the closing twice. 

Jonathan T.'s profile image
Jonathan T. 
5 years ago

Beginning to end went well. Easy process, great communication. 

Brian N.'s profile image
Brian N. 
5 years ago

very simple start to finish and quick funding even given the very busy market. everyone was so pleasant to deal with. 

Candida M.'s profile image
Candida M. 
5 years ago

The process was well communicated and the estimated closing time frame exceeded our expectations. Always able to get our questions answered and the document process was seamless. Will always recommend Penny Mac to family and friends 

DUSTY S.'s profile image
DUSTY S. 
5 years ago

Took longer then we expected, however was within the 60 days they said it could take.. it was to be expected with the low interest rates and current housing market. It was wonderful, I am just an impatient girl.. 

Adeyemi A.'s profile image
Adeyemi A. 
5 years ago

My experience with Nick G. was pleasant. He is quick to give an update with his call or email keeping me posted about the loan process. Most important to me was when I felt the whole process was falling apart, he came in and assisted with the process from there till closing. I would say that if you need additional information, make sure you ask. 

Clotilda H.'s profile image
Clotilda H. 
5 years ago

The entire process from beginning to end was made extremely stress free. From the approval process with Ignacio Barrientos, who was very very pleasant and knowledgeable. To the closing process with Brent Kapaun, who was amazing. He walked me through ever step. He was courteous and informative and patient. I can’t thank him enough. They were an amazing team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,792 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.