PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,662 reviews
Select a rating
holly w.'s profile image
holly w. 
on Birdeye

3 years ago

It was very simple and done mostly through email which makes it easier when working. That option was very appreciated. 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

3 years ago

The whole process took a long time Had to keep resending documents 

Kevin W.'s profile image
Kevin W. 
on Birdeye

3 years ago

Christina and Barbara were amazing to deal with. Especially Barbara who fought to get me a credit after the closing company couldn't keep the original closing date. And after I signed the closing disclosure that said I wouldn't need to bring anything to close I recieved two differant emails with two differant amounts that were needed to close two days before close. 

Jacqueline I.'s profile image
Jacqueline I. 
on Birdeye

3 years ago

Very professional staff. 

GREGORY J.'s profile image
GREGORY J. 
on Birdeye

3 years ago

Ease of getting my refinance approval 

Larry A.'s profile image
Larry A. 
on Birdeye

3 years ago

have used PennyMac before and I am pleased with their service. 

Eric S.'s profile image
Eric S. 
on Birdeye

3 years ago

The consistency was outstanding. I never had to send an email reference updates because I was contacted on a weekly basis no matter what. Excellent service 

LUMIERE V.'s profile image
LUMIERE V. 
on Birdeye

3 years ago

Whenever I had questions regarding my loan application I was answered in a timely manner, usually the same day. Everyone I've spoken to were respectful and patient with explaining things I didn't understand. The entire process was actually simpler than I had anticipated. I also closed a lot faster than I thought I would. 

MICHAEL L.'s profile image
MICHAEL L. 
on Birdeye

3 years ago

Quick and easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,662 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.