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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Ronnie McCurry S.'s profile image
Ronnie McCurry S. 
5 years ago

The loan experience was great and was completed in very short time period. Everyone I spoke with was very nice and helpful. 

Sandra S.'s profile image
Sandra S. 
5 years ago

Continuous communication from my agent! 

CLIFTON C.'s profile image
CLIFTON C. 
5 years ago

I had a great experience with PennyMac. They were the company from my last mortgage, so I used them again. 

Peter W.'s profile image
Peter W. 
5 years ago

I understand that there was more than the usual number of refinance applications but from start to finish, it took around 60 days to complete. Much longer than I would expect or was told in the beginning of the process. 

Wyatt M.'s profile image
Wyatt M. 
5 years ago

I would Like to say Monique was fantastic, called me back promptly and just a sweet lady. What made this a horrible experience is we closed two month late which cost me and additional $2000 plus the $1900 additional house payments I had to make. As far as recommending penny Mac to a family or friend, I have actually told two people I know who bought houses recently to steer clear of you. 

Jerrold Taylor I.'s profile image
Jerrold Taylor I. 
5 years ago

I came to PennyMac after I received a quote from Quicken. The loan officer improved my original loan terms and saved me money on closing. The process was smooth and easy. Thank you. 

Leslie Cooper J.'s profile image
Leslie Cooper J. 
5 years ago

The process of financing or refinancing home loans can be frustrating and bothersome. This was not the experience I encountered. My loan processor was very kind and often contacted me to update me on the status. She directed me to resources when I have questions she couldn’t answer. All in all I had a good experience with my refi. 

Timothy G.'s profile image
Timothy G. 
5 years ago

The professionals at PennyMac are incredible!! 

JOHN W.'s profile image
JOHN W. 
5 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.