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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole experience from start to finish was great
Fast and easy better rates then most
It was effortless from beginning to end. I submitted a simple request for refinancing information from the website and received a call with 5 minutes. I then was provided a number of options and I appreciated that I was not just given the differences in dollar amounts, but that the pros and cons of each option was explained to me. As the process moved along I quickly had any questions answered due the open line of communication I was offered. Great experience overall, Thank You!!!!!
Everyone from beginning to end was absolutely fantastic. I have a job where I am overseas for weeks or months at a time and they worked quickly to ensure everything was done prior to my departure. All of your team members were friendly yet professional, in fact I told them both I wish my coworkers were more like them! :) Thank you for taking the time to explain EVERYTHING I had a concern with and giving me the best option.
The process was very efficient, easy and without delays or problems. Tabatha was excellent when initiating the loan process and made herself available if I had questions or needed her assistance after the initial process. Nate kept me posted on the status of my loan and was prompt to acknowledge my emails. I have been receiving offers from other institutions from years and I am very glad I stayed with PennyMac:
My only complaint was that there was an approximately 3-4 second delay during our telephone conversations.
Very easy process and everyone was friendly and helpful throughout. I was very pleased!
This was the easiest, most efficient finance/refinance we’ve ever experienced.
Couldn’t have been easier. Requirements were clear and easy to upload and entire process went much faster than I expected.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,795 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.