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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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JAMES A.'s profile image
JAMES A. 
4 years ago

Everything was smooth and easy. Answered all my questions and provided great customer service! Thank you! 

Veronica G.'s profile image
Veronica G. 
4 years ago

Everything was done in a timely manner. Thank you. 

Sheri M.'s profile image
Sheri M. 
4 years ago

Jamie did an excellent job communicating with me clearly and quickly on the status of my closing. He was professional, courteous, and friendly. He kept up regular communications through the whole process and responded quickly to all of my inquiries. 

STEFANIE S.'s profile image
STEFANIE S. 
4 years ago

Excellent service! 

Keith H.'s profile image
Keith H. 
4 years ago

We did a VA streamline. We had the initial communication with Jason who was excellent. We got a note from Rhashid. We called her to ask about the Insurance and property tax. They were due to be paid before our closing date. She could not answer the questions. We got may 3 more emails asking about the title. We initiated one other call to inquire about closing date. Then we were texted from the closing agent to set time. 

CLAYBORNE W.'s profile image
CLAYBORNE W. 
4 years ago

It was quick and fast with no problems from start to finish 

Wonita J.'s profile image
Wonita J. 
4 years ago

My loan processor Kyle always stayed in touch with me. Every time I needed him he was always there to answer any questions I had. Kyle provided excellent customer service and I enjoyed working with him through my refinance process. 

BRANDON T.'s profile image
BRANDON T. 
4 years ago

The entire process from start to finish to refinance my home was quick and painless. 

JENNI H.'s profile image
JENNI H. 
4 years ago

Molly was very professional and pleasant 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.