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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,662 reviews
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Paul M.'s profile image
Paul M. 
on Birdeye

3 years ago

It would have been a better experience if I would have had direct communications to the my PennyMac team instead of going to voicemail and infrequently receiving a callback. 

EDWIN VORAS J.'s profile image
EDWIN VORAS J. 
on Birdeye

3 years ago

The process was handled professionally and completed in a very timely manner, 

Michael B.'s profile image
Michael B. 
on Birdeye

3 years ago

Went well 

CAROL H.'s profile image
CAROL H. 
on Birdeye

3 years ago

Very quick and easy 

George Vilim J.'s profile image
George Vilim J. 
on Birdeye

3 years ago

The whole procedure of refi-ing took less then 3 weeks, even in these days of covid time is very important and we didn't have to leave the house. 

ROBERT D.'s profile image
ROBERT D. 
on Birdeye

3 years ago

Process was very easy except it's difficult to contact folks because of the number of people applying for refi. Contact by phone at the general number was almost impossible. Tami kept me up to date which was very helpful. 

JENNIFER B.'s profile image
JENNIFER B. 
on Birdeye

3 years ago

Personable service 

Jennifer H.'s profile image
Jennifer H. 
on Birdeye

3 years ago

Everyone was very helpful and walked me through the process step by step 

Devon F.'s profile image
Devon F. 
on Birdeye

3 years ago

It was a good experience and my loan officer was very helpful and attentive to my questions and needs 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,662 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.