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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,662 reviews
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DAMEAN P.'s profile image
DAMEAN P. 
on Birdeye

3 years ago

For me the main thing was the patience i received. I had alot of questions and I'm sure i asked the same questions more than once. Everyone that worked with me seemed very experienced. Would recommend PennyMac to my family and friends for sure. 

Brianna M.'s profile image
Brianna M. 
on Birdeye

3 years ago

Thought the process would have only taken a month or little more. Not 3 months. 

DARRIN M.'s profile image
DARRIN M. 
on Birdeye

3 years ago

No bumps in the road. Easy and hardly effected my regular life schedule 

MICHAEL G.'s profile image
MICHAEL G. 
on Birdeye

3 years ago

Every question was answered truthfully and to the best of Jenny’s ability. It was a quick closing. Nothing was missing. I was given a closing cost estimate that was reasonable. I originally can for an equity loan but I didn’t have enough equity and I was introduced to a FHA Streamline. I love PennyMac and will continue to do business with you guys for all my mortgages. Thank you. 

REBECKA S.'s profile image
REBECKA S. 
on Birdeye

3 years ago

Nichole was very helpful. The guy we worked with in the beginning did not set realistic expectations as to how long the process would take, which caused some frustration, but Nichole set everything right and got us through the process as best she could given the realities of the market. 

SEON K.'s profile image
SEON K. 
on Birdeye

3 years ago

Simple, intuitive, and immediate.. 

Justice W.'s profile image
Justice W. 
on Birdeye

3 years ago

I obtained a good rate after the loan process. The pandemic slowed things down with the response but, considering that's a problem with every loan provider during the pandemic, I would say it was an overall good experience. 

Amy S.'s profile image
Amy S. 
on Birdeye

3 years ago

We are in the middle of COVID everything is slower than it was before. 

William B.'s profile image
William B. 
on Birdeye

3 years ago

Very pleasant and helpful people to work on. Would definitely refer Penny Mac to anyone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,662 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.