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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Application process went smooth and no hassle. Communication was clear and my loan officer was great!
My refinance journey started with my loan rep Jason P. that gave me my quote. I felt like he was very upfront, thorough, and knowledgeable about the entire refinance process. He worked hard to earn my business. Once I agreed to the terms the PennyMac Team walked me through the paperwork I needed. There were slight delays, but only a few days which felt like weeks. However, we made it through the long spells and everything worked out just as promised. Charles H.
Even though covid 19 had every chance to make things difficult, Pennymac was ready to meet the needs of this customer cheerfully and accurately. God Bless and thanks to all involved.
Ms. Marcia and Mr Abdul were incredibly responsive and helpful. I was able to close in less than three weeks. Could not of had a better experience. Due to Marcia and Abdul, I will highly recommend PennyMac.
Thank You
Communication was awful. The company knew we wanted and were prepared for early closing, but seemed to purposely string us along for weeks. We felt like we were guiding the company instead of them assuming their proper role.
Everything went fairly smooth. It was ok as closings go.
We called, about a VA revision and it was done in record time. Thanks.
She was kind, considerate, informative, polite and caring. She took the time to explain and answer any questions without making you feel like you were inconveniencing her. She is the type of person more companies need. She made the experience painless. She needs an award for being a good person
PENNYMAC has a 4.4 star rating with 47,986 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.