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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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DAVID M.'s profile image
DAVID M. 
4 years ago

Quicker, better intrest rate 

TERRENCE W.'s profile image
TERRENCE W. 
4 years ago

it was easy 

Tracy Y.'s profile image
Tracy Y. 
4 years ago

A great experience from start to finish. Very personable knowledgeable staff. The process was fast and I was kept well informed. Would definitely recommend penny Mac to my friends 

Walter P.'s profile image
Walter P. 
4 years ago

From the beginning of my loan process Mr. Langhagen was very pleasant and understanding. After I was introduced to Mr. Morales he constantly kept me informed on what I needed, and what to be expected of the loan procedure. I will definitely refer these loan officers to my friends. Thanks. Walter Pitts 

DENNIS D.'s profile image
DENNIS D. 
4 years ago

It was great working with the loan team. Each step was easy and explained completely. When I had a question the team responded quickly with clear answers. Would recommend them to everyone. 

Mary D.'s profile image
Mary D. 
4 years ago

Very friendly and knowledgeable loan officers. Made the process run smoothly. 

GABRIELA F.'s profile image
GABRIELA F. 
4 years ago

We love you PennyMac you are the best!!!! Never want another lender. You are my favorite. 

Jacob M.'s profile image
Jacob M. 
4 years ago

Everyone i spoke with had the answer to any questions i had. The process was smooth and simple. The only issues we had were with communication, and i would blame that on people working remotely due to COVID. 

SHAUN W.'s profile image
SHAUN W. 
4 years ago

Only complaint is the cash back on the loan estimate wasn't what was expressed. I attribute that to a 2 month lag in the first payment on the refinance based on the closing date being at the end of the month. Would've been nice to been made aware of that. 2k cash back was expressed. 800 is what was on the closing documents. Disappointing but I'm sure there's a reason. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.