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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great job!
There was ZERO sense of urgency during the whole process. There were huge gaps in communication where days and weeks would go by without hearing anything. If my wife or I did not call directly, nothing would have ever gotten done. This was not only an awful experience, but a completely unnecessary one. None of this should have happened. I would never recommend PennyMac to anyone.
Nathan was extremely helpful. His turnaround response was great. Amazing guy to work with. He made the process smooth that I did not have to worry about anything.
Easy process and great communication!
Nathen did a terrific job in making the process pretty painless... responsive to our questions, helpful instructions, no surprises. Very professional throughout. Thanks very much for all your help! Tom S.
Everything was fast and smooth
quick and easy
What stands out is I called and went to voicemail, but decided not to leave a message. About two hours latter, I got a call back, just making sure there wasn’t an issue that I needed help with. Great service.
PennyMac team was easy to work with, accommodating and worked quickly on our IRRL. Thanks to Nick and Ryan for all of their help!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,512 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.