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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
loan process more expedient and better communication
Ryan communicated with me every step of the way through the process.
Prompt, courteous service. Could not have been easier.
Everything went fine until closing. There was not clear communication between PennyMac and the Title company or my realtor as far as this was concerned. I never got an answer as to why my closing date changed/got delayed. Then, at closing, wrong documentation was sent and I ended up having to sign everything twice. Not good.....
To me what made this process so great was how easy the process was and how my questions were always answered. I always felt supported and knowledgeable throughout the entire process.
Brandon was very responsive and helpful. Thank you!
Excellent customer service and a very smooth process! We highly recommend PennyMac!
After getting off to a slow start early in the year Kristine and Nick B. made the final effort to ensure success. Thank you to both of them.
Pennymac and Katelyn Shea were wonderful to deal with for our refinance. Katelyn always answered my questions, returned calls and emails promptly and was very professional yet friendly. Very happy with the service I received.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.