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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The communication of the loan officers was great and I felt that I could always get a hold of them and their response was quick. However I was disappointed with the number of times I had to ask for corrections. We were within 1.5 weeks of closing and had to request new closing disclosure documents 3 times because figures were inaccurate between purchase price, down payment, and amount for escrow. All of which had been previously discussed and forms already uploaded to the PennyMac.
The whole process was quick and easy
Great
Great service
When I Cynthia started the process , the person that i dealt with over the phone indicated that i could reach him anytime with questions. But to date i have not received that phone call. Other that that we got a phone call weekly about what was going on. So that was a positive.
Thank you for an easy process and Michelle was great!
Kristen Griffin and Bailey Greene were my main contacts. The MAC team were all very positive. Mr Greene told me exactly what to expect with the mortgage process. He promptly returned calls and responded to all questions. Ms Griffin was my contact once loan was in review till close. Ms Griffin was responsive to all questions and concerns. The experience was professional and personable. My loan closed earlier then expected. A great experience with home buying.
Easy process, fairly clear about everything with closing.
had a little difficulty understanding the foreign accents of the people I spoke with
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,108 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.