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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Would recommend, as from start to finish all my questions and concerns were answered thoroughly.
Our refinance was a smooth process with clear communication! Thanks Pennymac!
Great customer service experience. The easiest mortgage refi I have ever experienced.
The service was ridiculous. I will never use PennyMac again. I will tell all my friends don't use PennyMac. They continually ask for my mortgage statement for an address that was a bank. I explained to them I didn't own property at that address and that address was a bank. That I had a mortgage from that bank on my town home which I had already provided the statement to. The time frame was completely unreasonable at took a month and a half to refinance. they already had all my information becaus
Once we filled out all the paperwork, the process was very quick and easy. We finished 3 weeks ahead of a family member that started with another financial institution at the same time.
Great Experience!!!
The closing process was painful as I kept getting emails to verify my earnings and bank statements over and over to the point that I emailed Ben asking how much more do I need to provide. Also I had to close a Heloc account so I can close earlier or else I would have had to wait 3 more weeks and that popped at the last minute. Now I received a letter saying that you folks do not pay insurance and taxes and that is my responsibility. I have had an escrow account there.
5 Star
Everyone was great. Everyone kept me informed every step of they way and they were all professional and courtesy. It was a great experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,987 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.