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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Molly Christmas and Will taylor were great. She took over my loan halfway through the process and was there and helped me out tremendously. I can't express how great she was. My issue came with the original handler of my loan Clinton Martin. He was supposed to run supplemental credit report to show duplicates on my credit. I took over a month to have these ran as he sat on it. It only got done when Molly took over. This caused me to miss my original closing date.
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Excellent service, as a veteran I was treated better than when I tried to do my refinance through USAA (a veterans only organization)! I would recommend PennyMac to anyone!
The process was much longer than I was told it would be. We had made plans for vacation based on what I was told so I had to push hard to get this thing processed. I began to think it wouldn’t happen before we were scheduled to leave for vacation. Doing something this big by email was a big challenge.
There was an additional 4k dollars on the loan that wasn't part of what I agreed too. The loan was suppose to be 289k with closing costs included. All documents and communication before notary was sent out included closing costs. I will not be back for future business. The process took longer (due to covid im assuming) but was also inaccurate. If the loan couldn't have been matched then why put me through the process?
ya completed it finally........ the delay was not the fault of anyone,,, the internet was over filled causing the extreme delays..... for everyone using it...... thank you for all your hard work
Great experience! Fast and easy decisioning. Easy to get a hold of a person to ask questions. Whole process was very speedy and I would definitely recommend to anyone looking for a mortgage.
From start to finish pennymac and the representatives I’ve dealt with were all phenomenal.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,987 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.