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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Wasn't pleased with the closing company, showed up late and was told she had no contact information on me, other than my address, therefore she could not call to confirm the time and date of the closing.
Overall great experience
ㅑ
First, Let me say my loan officer did a fantastic job. Being putting in the situation with my loan and handling my case with his professionalism was AMAZING! Thank you DM. I was not pleased with the 5 different loan revisions. Honestly, I could have stayed with ICG - Veteran Home Loans and taken the counter offer, which they did come back and compete with a lower payment, interest rate, and total loan amount.
Any time I had a question, Nick was available and had the answer I needed. Excellent customer service!
I was pretty irritated of the lack of communication there was with my loan processor's!!! Jeffery Smith who helped me apply for the loan was a god sent and he is the only reason I was able to get a hold of anyone. So I would Give Jeffery Smith 100 stars!!!
thanks!
4
Overall it was pretty smooth....a couple if small glitches...but nothing real serious...the whole process took approximately 1 month...👍
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,797 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.