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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was great
Not only was the loan a great APR, everything was clearly explained, step by step, and the loan closed quicker than I expected. The whole process was quick and easy, much better than the initial closing on my home, and my information wasn't sold to outside companies, like it was by the other companies that I compared rates with.
N/A
The process was easy. I think COVID affected how fast it went so if it wasn’t for COVID I think everything would have been done on time . Overall it was easy and as quick as they could make it
PennyMac team was pretty good to work with.
Nicholas was very helpful, kind to my situation and very understanding.
It was great working with Glenn Manalus and term. It was quick and pleasant working with them.
Greta experience
I received excellent customer service from particularly Ms. Prasad (initiating Loan Officer) and Ms. Garcia (my day to day contact during processing). Both were most attentive and helpful. I felt like a valued customer and "not just a number." They explained the process and what to expect, and kept in close contact throughout. They were professional and friendly at each and every contact, and explained things clearly and patiently.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,794 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.