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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing date was earlier than expected. Thanks!
Overall, I was pleased with the ending result, but the title search, for a property already under an active loan with PennyMac took far too long!
Johnathan Ryan and Jack L were great! The other team members who reached out to me for things seemed confused about what they were asking or would change something in the portal but not email me to check or send me the requirements. Or they changed the requirements and not tell me.
No comment
Process was easy and quick. My loan was with Penny Mac to begin with which made the refinance process very easy.
Working with PennyMac was smooth, simple and painless...would recommend to anyone looking for mortgage services.
The closing time changed a few times and the document originally given with the closing date didnt match what I was told over the phone. I emailed and called the day prior closing to 100% verify the closing time. I was told it was the same time, but I felt like there wasn't much effort put in to actually verifying everyone was on the same page. I waited and no one showed up at the time I had verified the day before. I DO NOT want this publicly posted. All parties should inform of any changes
Everything was great
N/A
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,797 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.