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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
During the process, I worked with several different contacts. Each of them were very helpful, responsive and professional. This was my first time refinancing so I wasn't sure about the process. I stayed with Pennymac because of my experience with my first loan. It's been a great experience.
Better communication, on-time information, and response to emails and/or phone calls.
Fast simple easy and quick
My experience with penny Mac and closing on my forever home was absolutely wonderful! Closing was on time and I was able to speak with my loan officer any time I called! Rosario Lopez is amazing! I would definitely recommend Penny Mac to family and friends!!! Thank you! Belinda & Abel Rodriguez
took too long...math was wrong...rate was high. not ideal. Hilda was great throughout - just seemed like most of the issues where outside her control
Job well done!
Erica was pleasant, professional and a Joy to work with!. She went above and beyond in my opinion in comparison to companies I previously dealt wit on the lending side. To meet the customer, (ME) needs fully, accurately and timely! Because of her...I already referred someone...In the future I hope I can refer another! Thanks Erica! Justin Hargrave
Kyle was great at informing me and getting answers - Thanks Kyle!
Great working with Raveena!
PENNYMAC has a 4.4 star rating with 48,797 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.