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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I’d like to first say that after the initial start of the process things went very smoothly. At first, there was some bumps and miss communication that prevented us from moving forward, but after escalating this to a supervisor, the issues were addressed and our process for moving forward started again and very much in a positive way. My Mac team did contact us and we did send an email to the Mac team regarding a question we had; this question was never answered. That said, we are very pleased.
Very professional and easy to work with.
Everyone was very helpful. Explanations were clear. They checked in with me regularly
The M.A.C Team was very efficient from the Loan Officer thru to the Closing person. Seamless closing!! Qudos to Mr Renzi and Mr Hermes. Thanks for awesome customer service!!! Both are excellent assets to PennyMac.
Being very busy, I’m sure, there was a lag in communication. However once in contact everyone was very helpful. Thank you.
none
The process was very smooth. Documents were easy to read and communication with the lender was good. Overall a great experience
Heather was very friendly and professional from start to finish.
Outstanding!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,107 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.