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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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LEE T.'s profile image
LEE T. 
4 years ago

Your team was really engaged in the process. We always felt that we were being taken care of and listened to. Issues were clarified quickly when we had questions. 

Christine P.'s profile image
Christine P. 
4 years ago

I enjoyed working with Will Taylor and Ronsha (Shay) Lawson. Shay was responsive and courteous whenever we spoke with her. There was an issue with my husband's name being spelled incorrectly on the closing paperwork. Shay was apologetic and made sure to waive an interest charge associated with the issue. Our decision to refinance was a good one and I'm glad we decided to stay with PennyMac. 

Naomi H.'s profile image
Naomi H. 
4 years ago

The loan process went smoothly. 

DAVID V.'s profile image
DAVID V. 
4 years ago

Multiple times now I have had to deal with Penny Mac in regards to my initial mortgage or more recent Re-fi. They are ALWAYS efficient, timely and beyond professional. World class service. 

DANIEL G.'s profile image
DANIEL G. 
4 years ago

it was easy 

Justin M.'s profile image
Justin M. 
4 years ago

Slight bobble on the closing amount but overall it was a painless process 

Eric H.'s profile image
Eric H. 
4 years ago

They communicated well about the process and kept me up to date on the status. 

COVITIS S.'s profile image
COVITIS S. 
4 years ago

Excellent! 

Gary G.'s profile image
Gary G. 
4 years ago

Great working with Joe Kirleis from Penny MAC on our refi he was great with communication, call backs, emails when we had any questions or concerns. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.