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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,667 reviews
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Harvey K.'s profile image
Harvey K. 
on Birdeye

3 years ago

Thanks 

Jesse B.'s profile image
Jesse B. 
on Birdeye

3 years ago

The process too too long, I know that the quarantine had a lot to do with the timing, but I actually considered calling another mortgage lender to get funding thru them. But, it finally went thru. So I'm glad I waited it out. 

GABRIEL G.'s profile image
GABRIEL G. 
on Birdeye

3 years ago

Excellent Service,Penny Mac people explain clearly. 

Kinsey P.'s profile image
Kinsey P. 
on Birdeye

3 years ago

N/A 

Taylor M.'s profile image
Taylor M. 
on Birdeye

3 years ago

We had been requested multiple times for the same documents. Submitted early in the week, then requested again on Friday... and get a message saying “to ensure your loan closes on time we need these documents.” 

Cory K.'s profile image
Cory K. 
on Birdeye

3 years ago

Michelle B. made this whole process as easy as possible. I'm surprised at how simple she made everything for us and truly appreciate it. After only hearing horror stories when it comes to home loans I was pleasantly surprised that none of that applied to our interaction. 

JARED S.'s profile image
JARED S. 
on Birdeye

3 years ago

My conversations with Damon were beyond pleasant, made the experience and process that much better 

Timothy F.'s profile image
Timothy F. 
on Birdeye

3 years ago

good services 

Jose Melendez J.'s profile image
Jose Melendez J. 
on Birdeye

3 years ago

Nathan Hoffman was very knowledgeable and responded in a timely manner each time I reached out to him. His communication was very clear and precise. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,667 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.