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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,667 reviews
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Cristian Aparicio D.'s profile image
Cristian Aparicio D. 
on Birdeye

3 years ago

Great experience ! 

BARRY T.'s profile image
BARRY T. 
on Birdeye

3 years ago

Had PennyMac for 3 years. Love their very workable website. Just redid my loan with a low rate and dropped my PMI, which others could not do. Met all my needs and will always stay with PennyMac. Thanks Barry from Penn. 

EMILY A.'s profile image
EMILY A. 
on Birdeye

3 years ago

Consider another option, just good enough and great are far apart. Our experience was good but not great. 

LENITA S.'s profile image
LENITA S. 
on Birdeye

3 years ago

Refinancing my loan took longer than 3 months. My initial closing date was june 2020. Pennymac is my moetgage lender and still took longer than 3 months to close and I'm still not sure why 

JASON B.'s profile image
JASON B. 
on Birdeye

3 years ago

I didn't receive clear or sometimes any communication from my loan processor to my questions. I am still waiting on answers and we signed our closing papers last week. I had a late payment charged because we didn't close in August and I was assured that it would be removed, but it was included in the closing documents. I sent many different emails and left voicemails and never received answers or responses. 

David C.'s profile image
David C. 
on Birdeye

3 years ago

Erica did a great job communicating with me about my loan. 

SHERRIE D.'s profile image
SHERRIE D. 
on Birdeye

3 years ago

I was happy to do my refinance with PennyMac. 

TARUN Y.'s profile image
TARUN Y. 
on Birdeye

3 years ago

It was really great working with pennymac 

KATHLEEN W.'s profile image
KATHLEEN W. 
on Birdeye

3 years ago

I have liked PennyMac since my loan was sent to them - they are a great company to deal with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,667 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.